Policies and Basic Operations
Business Hours
I am available Monday-Friday from 9am-5pm in the office. I primarily have sessions on the weekends or during the week in the mornings before my children get home from school.
I do not answer messages, emails, text or any other forms of communications before 9am or after 5pm or on the weekends.
I'm a firm believer in boundaries and having a work and home life balance.
Turnaround
Regular & Mini Sessions you can expect your gallery returned back to you within 2-3 weeks from the date of your session (excluding weekends and federal holiday)
Weddings, Events & Sports you can expect your gallery back within 12 weeks from the date of service excluding weekends and holidays.
Sometimes this timeframe may fluctuate depending on the season and the workload.
Asking about your Gallery
I prefer if clients do not ask about their images until it has come to the day you are supposed to get them back. Responding to that question over and over again between 100 different clients can put a massive time delay in actually getting your photos back.
Please be respectful of this. If for some strange reason you do not have your images back within the timeline given, please reach out. There may have been an oversight!
Pet Policy
I LOVE pets. I have two dogs myself and I love having them in portrait sessions whether in studio or on location. Please note that I will work with and photograph all breeds as I'm a firm believer that the breed itself is never bad, it's the owner that trains them that way.
Your dog must be leashed at all times (we have photoshop to remove the leash). There are no areas that I use that allow off leash dogs. The moment the dog is removed from the leash, the session will end. This is for everyones safety, especially your pets!
My Schedule
Monday-Thursday: Editing Days(I edit throughout the days on these days. It can change as I have four children and they also have their own things going on that I need to be there for.
Friday: Gallery Release Days!!! Yay, the best day of the week. The most efficient way for me to process galleries is to finish them throughout the week and upload them all at the same time on Fridays so they can get to their families!
Saturday: Typically reserved for weddings, regular sessions, mini sessions or if I'm not booked - relaxing.
Sunday: My ONLY day off each week aside from mom duties. Please be respectful of this. It is very rare that I do sessions on Sundays however, sometimes that is just how it rolls. It's also very rare that I'm actually working on Sundays so if you happen to see a post come through on Facebook or Instagram, or your gallery comes in - just know that I either scheduled that or I'm painfully bored!
My children are in sports, competitive sports. One is a gymnast and the other is soccer player. We travel for games and tournaments religiously. My husband is also doing an overseas tour soon and with that comes the extra weight on my shoulders. Please be respectful of not only my time, but my families time.
With all the love in the world - thank you from the bottom of my heart!